eHarmony deceived customers with ‘subscription traps’ that cost hundreds of dollars, court finds

Australian consumer watchdog says it received hundreds of complaints about the US-based dating site and its membershipsDating website eHarmony engaged in misleading and deceptive conduct over subscription traps that cost thousands of customers hundreds of dollars each, the federal court has found.The Australian Competition and Consumer Commission (ACCC) sued the US-based eHarmony in 2023 over claims of providing free dating on its platform, and the information consumers were given on subscription costs and renewal terms when buying a premium subscription.

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