November 4, 2026

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What a day in customer service looks like — as AI changes everything

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Image: CNBC

Customer service can be a "really, really difficult job." Will AI make it easier — or cause even more headaches?

CNBC reported this story. Read the full report on cnbc.com →

This is a short summary. CNBC wrote and published the full report.

Continue on cnbc.com →

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