September 15, 2026

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Paperwork, lines, hours on hold: There's a 'Time Tax' on Americans who need help most

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Image: NPR

Annie Lowrey explores the administrative burdens people face applying for government benefits. It's not just about wasted time: "When the government treats us like this, we don't trust it," she says.

NPR reported this story. Read the full report on npr.org →

This is a short summary. NPR wrote and published the full report.

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